Managed IT for Small Businesses
Where IT begins. Baseline IT Systems gives your business a full IT department without the cost of hiring one. Our team supports your people when they're stuck, keeps your systems patched and backed up, and helps you plan ahead, all remotely.
We support small businesses anywhere in the lower 48 states, Monday–Friday, 8:00 AM–4:30 PM Central.
Book a free 30-minute Microsoft Teams call. We'll learn how your business works and recommend only what you need.
Managed IT services
- Help desk: friendly remote support when something stops working. Your team calls 1-877-225-7869 or emails support@baselineitsystems.com, and every request is tracked to resolution.
- System administration: user accounts, permissions, software and servers, handled for you.
- Backup and recovery: monitored backups and a plan to get your data back when something goes wrong.
- User education: practical online training that helps your team work confidently and spot scams.
- Microsoft 365 administration: setup, user management, licensing and everyday support. Microsoft 365 licenses and support time are billed separately.
- Network management: we set up and configure your routers, switches, firewalls and access points, help you purchase new equipment when you need it, manage it over time and keep up-to-date documentation and network diagrams.
Network equipment, your way
Already have equipment? We'll work with it. Need something new? We can sell you the right routers, switches, firewalls and access points and configure them for you. Equipment you buy is yours: we don't rent, lease or loan hardware.
Cybersecurity
- Monitoring and patching: our Action1 remote monitoring and management (RMM) platform keeps your computers up to date and flags warning signs early.
- Microsoft 365 security configuration: multi-factor authentication (MFA), security defaults and sign-in settings set up properly.
- Web filtering: OpenDNS filtering to block dangerous websites, available at additional cost.
IT consulting
Need a second opinion before a big technology decision? We'll help you plan and budget for what's next, in plain English, with no pressure to buy.
How it works
- Book a free IT assessment. A 30-minute Microsoft Teams call about your team, your devices and what's slowing you down.
- Get a custom quote. We recommend the services that fit and give you a clear monthly price. Microsoft 365 licenses, support time outside your plan and hardware are quoted separately.
- Get set up. We document your systems, set up our monitoring and patching, and get your team connected to the help desk.
- Get back to business. We handle the IT so you can focus on your customers.
Hours and coverage
- Hours: Monday–Friday, 8:00 AM–4:30 PM Central. Requests sent after hours are handled on the next business day.
- Coverage: businesses anywhere in the lower 48 states, supported remotely. On-site service is not currently offered; when something needs hands-on work, we'll walk you or your installer through it.
Frequently asked questions
- How much does managed IT cost?
- Every business is different, so we price each plan with a custom quote after a free assessment. You'll know your monthly price before you sign up.
- Is Microsoft 365 included?
- We administer Microsoft 365 for you. Microsoft 365 licenses and support time are billed separately.
- Do you have an after-hours emergency line?
- No. Our hours are Monday–Friday, 8:00 AM–4:30 PM Central, and requests sent after hours are handled on the next business day.
Let's See Where Your IT Stands
Book a free IT assessment and get a custom quote for your business.